Funnily enough, youd have better luck going to social media for such a glimpse at the raw frustration and inconvenience the common pothole can cause. Give Light and the People Will Find Their Own Way. BIG thank you to our reporters, producers, professors, and viewers for making the newscasts this semester possible! Get the contact information of any witnesses. However, we did not have a typical winter, Stothert said in the release. Typically during and after the winter months, potholes are repaired quickly. First, determine whether the road is a city, county, or state road. Take a photo of the damage done to your vehicle. Fewer than 40 were paid out. 8News found a little-known pothole policy that can make getting your money back a long shot. If a pothole damaged your car on an Omaha city street, the mayor said she would pay for it, if it met some basic requirements. Ronda Dolan from Omaha posted a picture of her flat tire on the Nextdoor app, leading to 80-some comments from other metro area residents. Starting Saturday,the city will return to its long-standing claims policy, which does not pay out claims for vehicle damage. Not a single pothole damage claim has been paid out in recent years, public records provided to The World-Herald show. We made a good-faith decision to help citizens pay for damages and I believe we have achieved our goal.. The city wont pay you if it didnt know about the crater. City of Omaha Public Works Department 1819 Farnam Street, Suite #600 | Omaha, NE 68183 . Several communities, however, have been looking for alternatives to using saltin the hopes that they might see environmental improvementsnot to mention fewer potholes. Jeff Robb dives into data for The World-Herald. After you hit a pothole, check your vehicle for signs of damage. You can reach that office by calling (804) 646-7940. (WOWT) - Its not unusual for the city of Omaha to see potholes this time of year, but for many, it feels like theyre unavoidable. There is a list of rules that determine the criteria for City of Toronto pothole claims. Milder weather has returned, meaning potholes have returned. Despite the relative frequency of pothole-related complaintsnot to mention the estimated $709 per year hit a given driver will take as a result of their preponderancethe futures looking brighter for Utahs roads. Unfortunately, we are not going to be able to address any more questions in regard to individual pothole claims.. Fill more than 60,000 potholes per year. According to insurance marketplace QuoteWizard, Grand Junction, Colorado, is the second-worst city in the union for potholes. Eyewitnesses can help bolster your case. Asked whats a reasonable time to fill a pothole, Gray said he didnt know given the challenging set of circumstances this year. That doesnt cut it, he said. Rev. The remaining claims are being processed. With Omaha streets pocked with potholes, pointedquestionsaboutthe city's spending priorities are showing up on Mayor Jean Stothert's Facebo. A pothole was reported at the same intersection Paige Peterson hit her pothole nearly two weeks prior. ", Great Plains Auto Body. Leaders are talking about tax cuts and more spending on law enforcementbut as for road repair, it looks like the Maryland Department of Transportations coffers are already flush. The pothole had to be located on a city street. To have a claim successfully paid, the city says it must also have had what they call a quote reasonable time to make the repair. While the odds are low to get pothole damage paid by the city, the more reports of potholes, the higher the chance itll get fixed. The transportation departments response: Get ready for more of the same. Take a photo of the damage done to your vehicle. Whats more, the city of Anchorage, Alaska, sits astride a fault linewhich resulted in a mighty big pothole when a 7.0 magnitude earthquake hit the area in late 2018. Omaha drivers have seen it all. For Erickson, the whole process was confusing. restrictions, which you can review below. . Then, when the temperature drops again, the water refreezes and . The people are the story. Rev. Rowser says the number of complaints from February alone regarding potholes is greater than 600, but thats about average for this time of year. Your collision deductible will apply, and your rates could go up at your next renewal due to filing an at-fault claim. republish under a Creative Commons License, and we encourage you to However, several people meeting the basic requirements are being denied for the same reason, Neb. They are unsightly. - Pothole complaints: 5.4 for every 1,000 km of road. distribution partner, email us at Amazon.Com, Inc (NASDAQ: AMZN) is halting construction on its second headquarters near Washington. As such, Stacker took a look at data fromThe Clunker Junker to rank every state according to how many pothole complaints are registered on Twitter per 1,000 km, or 621 miles, of road. Then, the city must have a certain number of business days to determine whether it is liable. This month, drivers around Omaha have grown frustrated as a bad crop of potholes pop open and damage their cars. WRIC-TV, July 20, 2021, Richmond's little-known pothole claims policy makes getting damages covered difficult KMTV, Aug. 13, 2019, Most Common Reason City of Omaha is Denying Pothole Claims This island state, despite having fewer roadway miles than any other state per capita, nonetheless has a generally underbuilt road system, which has resulted in one-third of roads being in poor condition. In practical terms, the city takes the position: Its never liable for damage to your car from pothole-riddled city streets. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Keep reading to see how states stack up according to the complaints of their own drivers. What are we doing wrong with our streets, highways and trails? Potholes are actually caused, for the most part, by the conflation of water absorption, freeze-thaw cycles, heat, and good old wear and tear, which makes every city, county, and state in America ripe for their development. But Palermo said he wants to look at the situation. The city has denied 156 claims, for reasons including the pothole was not within the Omaha city limits, was located in a private parking lot, or on the Interstate. If this happens while you are driving in Toronto, there is a process where you can submit a claim for damages within 10 days of the date of the incident. . These may include a bulging or flat tire, bent rims, issues driving straight, a low vehicle front end, shaking or rumbling while driving, fluid leakage, or strange noises from the exhaust. An April 2021 customer satisfaction survey by the Wyoming Department of Transportation (WYDOT) showed that more than two-thirds of residents feel WYDOT is doing a good job handling potholes and other lousy road conditions. This fact has made it easier for NMDOT to keep its citizens apprised of road construction projects as well as hazard zones on its roadways. A City of La Vista crew works to patch a stretch of 84th Street between Parkview Boulevard and Brentwood Drive on Monday. Omaha, Nebraska Omaha is a city located in Douglas County and Sarpy County Nebraska.It is also the county seat of Douglas County.With a 2023 population of 509,178, it is the largest city in Nebraska and the 38th largest city in the United States. . USA TODAY reached out to users who shared the claim for comment. The city has been re-paving major roads since around 2019, which helps diminish the potholes. Get at least two estimates from two different mechanics. Be sure to note the exact location including the route, mile marker, and any nearby cross streets or interchanges. He felt his car driving differently. The damage comes a few . - Pothole complaints: 23.4 for every 1,000 km of road. But like hundreds of other drivers suffering pothole damage in Omaha, Bailey found it was a losing case. According to a White House report, Missouri saw 44 extreme weather events between 2010 and 2020. The state is tackling the issuefor example, a $6.5 restoration project is about to get underway to rescue 7 miles of road in the Delaware Water Gap National Recreation Area. Of those, only seven resulted in a payout from the city. City expected 11 teams, but only 6 showed up, 'This is taxpayer money': Omaha said it would pay for pothole damage and claims rushed in, BAM! The city said that report didnt count, because the caller who reported the pothole said it was in the eastbound lane and Petersons incident happened in the westbound lane. - Pothole complaints: 20.5 for every 1,000 km of road. More than a quarter of all 1,811 claims filed against the city in the last five years were for pothole damage. We couldn't have done it without any of you! West Virginia is known for three things: coal, lumber and wood, and primary metals. - Pothole complaints: 5.1 for every 1,000 km of road. And MnDOT has help: Minnesota Public Radio has teamed up with SeeClickFix to map out the worst potholes and alert the agency. Potholes can cause serious damage to your vehicle. Copyright 2023 WOWT. Make sure to pay attention to the road when youre driving. - Pothole complaints: 6.5 for every 1,000 km of road. A visual can help support your claim. The incident had to occur between January 1st and March 18th. How Long Do You Have To Report a Car Accident? To publish, simply grab the HTML code or text to the left and paste into The state will receive $2.6 billion over the next five years to address its aging and degraded roads and bridges. Without a hot asphalt plant available, the city used its winter cold patch, which often breaks apart. The city has denied 156 claims, for reasons including the pothole was not within the Omaha city limits, was located in a private . Claim for $314.54: Rejected. Those, coupled with very hot summers, together collude to make a punishing environment for the states asphalt roads. Right now the street is riddled with potholes. The city of Bangor, Mainehome to local writer Stephen Kings most famous house and now writers retreatwas recently cited as one of the most pothole-riddled cities in America, despite local officials imploring Mainers to phone in every defect they hit or miss. When it gets cold at night, the roads crack, resulting in a small or large pothole, he said. I think its just an excuse and I dont really trust anything theyre saying, said Peterson. By going back in time on omahahotline.com and back through a rough period of winter The World-Herald last week found pothole reports dating to Valentines Day still listed as In Progress.. On Jan. 20, 2022, six city trade unions authorized a strike after contract negotiations with the city stalled. You may also like: I Have a Dream and the rest of the greatest speeches of the 20th century. For now, Mergens said she focuses less on other traffic and more on the road conditions. Rich Crall was driving his Nissan Altima . If your car only suffered some minor dings and scratches (if that), you are definitely better off skipping any official claim process altogetherits just not worth the time and energy. A coming project concerning you? Whats a reasonable time to fix a pothole? United States, Ruthless - A Conservative News Commentary. How Long After an Accident Can You File a Claim? We dont' necessarily put out all the reasons as far as on the reasons we denied the claim. Champion said it is definitely pothole season. Beyond that, Bloom said, potholes can come up quickly, and often the city hasnt received any notice until after someone hits it. Lincoln and both made the list of top U.S. cities for potholes. After you submit it, there will be an investigation. Thats less than 13%. Personal injury and property damage claims (tort claims) must be filed within 90 days from the date of occurrence. In January, Bailey filed a claim against the City of Omaha in hopes of getting reimbursed. "After today any claims the city makes we'll review them on a case by case basis," Mayor Stothert said. In fact, the city of Yakima, Washington, was recently found to be the absolutely worst city in America for potholes. The work is meant to hold over the street through winter. The public can assist in road repairs by reporting potholes here, . But seriously.. People deserve better.. This Midwest flyover state has the advantage of a population spread out across it with metropolitan areas of no more than 400,000 denizens each. Car Damage Claim. Depending on the area you live in, it's possible to get reimbursement. Spring is pothole repair season in much of Iowa, and the state has established a fairly robust maintenance program in this regard. The results of that investigation will determine the outcome and resolution of your claim. Interstate 40 runs through Oklahoma, which has been cited as one of the 10 most hazardous roads in the United States. Claims are governed by the Tennessee Governmental Tort Liability Act (GTLA). (KMTV) Mayor Jean Stothert announced Monday afternoon the city of Omaha will be paying for pothole claims on vehicles made against the city between January 1 and March 18 of 2019. If you are the first to report a pothole, the city is unlikely to pay anything. Pothole Claims Pile Up After Mayor's Announcement, Pothole Claims Taking Several Months to Process, Student Says City Lied In Pothole Denial Letter. In general, with the Lone Star State now suffering unprecedented winter storms, it looks like the situation is going to persist. Stat. Despite over $1 billion in annual federal funding from the recently expired FAST Act, in addition to one of the highest state-level gas taxes in the country, the state still struggles with road upkeep. Repair requests can also be made through the mayors hotline. For a state with a $4.5 billion budget surplus, one might ask, is there any excuse for Marylanders to be dealing with so many potholes? You may also like: Defining historical moments from the year you were born, - Pothole complaints: 11.4 for every 1,000 km of road. TIME reported in 2014 that damage claims are often rejected. If youre driving during the day and in conditions of high visibility, spotting and avoiding a pothole is easyif youre paying attention, and if the road is relatively empty. According to data 6 News requested from Mayor Jean Stotherts office, people submitted nearly 275 pothole damage claims over the past three years. The director of public works for the city of Rockford, Illinois, told a local news outletin February 2022, Its not uncommon during winter months to see anywhere from 6,000 to 8,000 potholes patched on a monthly basis. And thats just one city among hundreds. Still, Oregon is about to be flush with $400 million in federal funding, about one-quarter of which is expected to be earmarked expressly for addressing problems like potholes. Monitor 794 signalized intersections. Clear 3,500 lane miles of snow routes. Even so, the citys move to put pothole reports online shows it is receiving hundreds of notices about problem potholes specific potholes at locations identified on a map. Document the time, date and location of the incident. Potholes running in the thousands are nothing new to the state of Massachusetts, and drivers report some scary situations, especially in the winter months when slush and rain reduce visibility. Last week right before the snow actually, I hit a pothole and it bent my rim, I had to replace the rim and also get another tire, Richardson adds. Some are small but others are filled with water, disguising the pothole within. Crews patched potholes in the street Monday. (WOWT) - A flat tire, a bent wheel -- damage from a pothole isnt something you want to deal with. - Pothole complaints: 20.6 for every 1,000 km of road. Whether you are filing a claim with your insurance or the government, three things are essential: Documentation, documentation, documentation! It essentially states the city must know about a road defect and be given a reasonable amount of time to fix it. share our stories with your audience. She hit a pothole at the roundabout entering Elmwood Park that took out her front passenger tire. The Ohio Department of Transportation oversees all of the state and federal routes throughout the state. Im hoping that its just the tire thats an issue, but I mean it goes down into the ground several inches. Crunch! that means something bad has happened to your vehicle. Rather, he was referring to the banana tree he planted inside one pothole outside his business. Bloom responded, We have tried to be very cooperative with your questions. Rob Wilcox, a spokesman for Feuer's office, kindly rounded up some stats for Honk. The City of Omaha has received 38 damage claims so far this year. The 59 claims total around $28,000 in damages, roughly $530 per report. #TheOmahaNews #ThePeopleAreTheStory, UNO Televisions Studio Coordinator, Mark Dail, is retiring next month, watch as he reflects on his 40-year tenure 17 days later, Suann Witt hit a pothole 100 feet down the road from there. But the damage would have to result from a specific collision, not repeated wear from potholes, according to the institute. You might be surprised that a state like Arizona, commonly associated with intense heat and desert landscapes, would bear the brunt of winter storms and heavy snow, but it does. Within a few hours of contacting the city, the pothole was filled in and [I] got my tire fixed, Janine said. - Pothole complaints: 4 for every 1,000 km of road. Allstate. Milder weather has returned, meaning potholes have returned. Pursuant to an update to New York State General Municipal Law 50-e, the Comptroller's Office provides for the electronic filing of claims against the City via the eClaim system. We are seeing our kind of our typical late February, March pothole season thats happening out there right now, Austin Rowser with Omaha Public Works tells 6 News. "It's not anything that's going to cause a need for a tax increase or will drain our current funds," Mayor Stothert said. Perhaps they are letting their fingers do the walking to the states 311 pothole reporting service instead. A September 2021 report from the national transportation research nonprofit TRIP found that 43% of major roads in South Carolina are in either poor or mediocre condition. Email notifications are only sent once a day, and only if there are new matching items. They can damage vehicles and cars. In addition to denying 499 claims from 2014 through 2018, the city has rejected another 10 claims in 2019. Be the first to know when news happens. Stat. Claims dated after June 1 will be reviewed by the Law Department under existing city policy, which follows the Political Subdivisions Tort Claims Act, enacted in 1969. Like New Mexico, South Dakotas Department of Transportation sustains a website for up-to-date road conditions and construction information. Whether you are filing a claim with your insurance or the government, documentation is essential. Ah, Portland, Oregon, how its citizens always do what youd least expectand that includes its road workers. Pothole damage? You can subscribe to our print edition, ad-free app or electronic newspaper replica here. More:North Carolina substations attack a 'wake-up call' in latest nationwide infrastructure threat. The citys complaint website will stop the city from claiming ignorance about potholes, he said. In other areas, drivers have reported potholes the size of swimming pools. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. The City of Omaha has returned to its long-standing damage claims policy for vehicle damaged caused by potholes. Pothole damage to your vehicle can easily be extended. Crews will be, Council members had already heard about street problems before the weather finally warmed enough to let Public Works road crews get to work pa. Should I Use Insurance To Fix My Windshield? Filing an Electronic Claim Using the eClaim System. Northbound traffic lanes will be closed between Millard Avenue and Q Street, and southbound lanes between Q and U Streets. Copyright 2019 Scripps Media, Inc. All rights reserved. Since potholes largely plague asphalt roadswhich Iowa has a sizable number ofthe Iowa Department of Transportation has begun investing in research on the potential of recycled plastics to prolong the lifespan and overall durability of its asphalt roadways. A link for the application is located on the Omaha City Clerk's website. She said the citys response is better than its ever been. Fortunately, some of the states largest cities, such as Houston, are trying to get ahead of the problem. The city's policy was to deny all pothole damage claims. A January 2022 TRIP report estimates that poor road conditions cost the average driver $813 each year. Position switches part of 'magic' for Nebraska coach Matt Rhule, Shatel: Sam Griesel is 'living the dream' at Nebraska - all thanks to the transfer portal, Results: Nebraska high school girls basketball state tournament, March 1, Ker-clunk! Kentuckys geographic position makes for tough winters in the northern part of the state and deeply hot summers in the southern areas, which is a recipe for potholes. Watch out for those tire-blowing, rod-bending craters, Omaha hired private contractors to help fill potholes. When it comes to potholes, Idaho has the advantage of a low population density. Should I Pay For an At-Fault Claim Myself? Original reporting by University of Nebraska at Omaha students. When youve got the second-worst bridge condition situation in the country, according to the American Road & Transportation Builders Association, along with more than 50% of statewide roads not even maintained enough to call fair, naturally, a pothole problem is going to follow. Mayor Stothert says the potholes must be inside the city's boundaries and the city will not pay for potholes that lie on highways in Omaha such as I-80, I-480 or I-680. Here are some of his cartoons from over the years. The false election claims are at the heart of a defamation lawsuit against the cable news giant by Dominion Voting Systems. State officials hope that if drivers know in advance what projects are on tap, theyll be able to find new routes. INDIANAPOLIS New data obtained by WRTV Investigates shows the City of Indianapolis paid a few more people who made pothole claims than they did in 2021. Depending on the area you live in, it may be possible to get reimbursement from the county, city, or state that had responsibility for the pothole. The New Mexico Department of Transportation (NMDOT) is among the few road and bridge agencies that must maintain what is largely a rural road network. Rowser says for now, the city is doing what it can to ensure the roads are driveable and safe for everyone. She damaged her car on 144th Street in Millard before the city closed down the particularly rough patch because the damage was so extensive. While two complaints per 1,000 km of road might not sound like much, when you consider Delawares size relative to states further up the list, its a significant number. 13-910 (12). Get up-to-the-minute news sent straight to your device. In many areas, the common commute has become a kind of slalom as drivers try to avoid potholes. The Alliance for Alabamas Infrastructure operates a Fix Our Roads initiative to encourage investment in the states road system. This, combined with more than 7,500 poor-condition roadways, has produced a preponderance of potholes. That section has reopened. If your car has experienced damage from a pothole, you can file a report and a claim with the city here. State liability law seems to be on the citys side protecting the city unless it failed to fix a pothole in an undefined reasonable amount of time after it received proper notice. People have submitted more than 600 claims for payment of pothole damage costs to the city since Monday afternoon, Mayor Jean Stothert says. That temporary exception has ended. Most potholes form in late winter and early spring when rain or snowmelt freezes overnight however, city crews repair potholes year around. ", New York State Department of Transportation. When it comes to the daily reality of driving on the nations roadways, statistics are one thing, but actually putting up with the sheer amount of cracks, delaminations, and potholes is something you can only truly measure by feedback from your fellow drivers. If the city wants to help people in that way, then it should be a little more user friendly and more accessible for any person. The citys hotline received more than 1,600 pothole complaints in January and February. The claims seem to fluctuate annually with the weather and the pothole crop, as few as 42 in 2017, as high as 168 in 2015. Not to be confused with the ecological benefits of prairie potholes, road deterioration is only slightly more of an issue in Montana than in some of the other Western states. A day later, shes waiting on the mechanics to check it out. You don't need an attorney. March 7, 2021. City Councilman Vinny Palermo, a former city public works employee who represents South Omaha, said he thought the city became liable if it didnt fix a pothole after a certain number of days. City workers Nick Brown (left) and Mark Donner fill potholes near 70th and A streets on Jan. 26, 2010. Thornton Expressway near Dallas. You may also like: A timeline of WWII, the most devastating conflict in history, - Pothole complaints: 2.3 for every 1,000 km of road. Last week was a rough week for repairing potholes with a run of cold, rainy weather. In 2017, 22,500 potholes were temporarily patched in Tacoma. We all know the sound. Plattsmouth breaks ground on new wastewater treatment facility. "They're caused by nature. Take a photo of the pothole. Of course, it can be a lengthy process, so be prepared to pay the cost up front. Rowser says portions of Q street and Blondo have also undergone replacements, and areas that used to be major hubs for potholes are in much better condition and are safer for drivers. Get at least two estimates from two different mechanics 3. A few important things to know about potholes: To report a pothole go to the city's dedicated webpage, https://311.chicago.gov/, or simply call 311. Is there such a thing as a car-sized series of potholes? WRIC-TV, July 20, 2021, Richmond's little-known pothole claims policy makes getting damages covered difficult KMTV, Aug. 13, 2019, Most Common Reason City of Omaha is Denying Pothole Claims - Pothole complaints: 7.9 for every 1,000 km of road. We did some scouting for you. Make sure to get a copy of the report to submit with your claim. A pothole damage claim is considered a single-car accident, which is filed as an at-fault accident by your insurance carrier. Thats where the Street Preservation Bond comes into play. Since this city is a major tourist destination, particularly for hikers and naturalists, one may assume a good portion of the complaints are coming from out-of-staters. It was shared more than 30,000 times in one week. You may also like: Oldest national parks in America, - Pothole complaints: 7.7 for every 1,000 km of road. So yes, it's true drivers can get reimbursed (although not necessarily for the full amount). Denver7 filed an open records request for claims of pothole damage filed against the City of Denver in spring 2021. Take a photo of the pothole at the time of the incident. The Clunker Junker gave this a shot back in October 2021 with some help . He also asks for a little patience from the community. Claim for $255.73: Rejected. The staff is doing the best we can, he said, and I dont know any other way to do it.. If you go to the city's website, there . Please subscribe to keep reading. But its not just along this corridor that potholes are a problem.