It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. An official website of the United States government. Menu; Search; En Espaol; ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: 1999 Bryan Street, Suite 1440 Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Report suspicious items or activities to local authorities immediately. DHS OIG agreed with this recommendation. 2400 N Lincoln Boulevard Find direct contact information for DHS, its component agencies, and specific programs of interest. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. We will continue to monitor DHS OIG's efforts to address this recommendation. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. We will continue to monitor DHS OIG's efforts to address this recommendation. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Check-In Office. An official website of the United States government. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. (LockA locked padlock) (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Our work on the management and operations of this office identified long-standing management weaknesses, including: No. or https:// means youve safely connected to the .gov website. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. 32 Old Slip, 26th Floor Oklahoma Human Services Share sensitive information only on official, secure websites. DHS OIG officials also provided an overview of resource allocation steps. We will continue to monitor DHS OIG's efforts to address this recommendation. You can also contact one of our investigative regional or field offices during regular business hours. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. New York, NY 10005 Office of Inspector General. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Sam Nunn Federal Building State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Federal government websites often end in .gov or .mil. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Need help applying for benefits online? DHS OIG agreed with this recommendation. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. OIG's Role Eastern Region U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Stay informed as we add new reports & testimonies. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Menu; Search; En Espaol; Published: Jun 03, 2021. Fax: (312) 886-7065, Phone: (817) 385-2071 He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS .
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Home A lock (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Request a DHS speaker for speaking engagements, conferences, and other events. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. We will continue to monitor DHS OIG's efforts to address this recommendation. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Office of Inspector General 1500 Pennsylvania Avenue, N.W. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. Relator knew that management was assuming each camera had a 90 degree field of view. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. . DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Check-In Office. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Washington, D.C. 20201 Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. DHS OIG agreed with this recommendation. Fax: (713) 718-4706, Phone: (818) 863-1901 HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. DHS OIG has made progress in developing these key organizational performance management documents in recent years. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. (312) 730-1620 Kansas City, MO 64106 To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Midwestern Region (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Yes No The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . (LockA locked padlock) Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Fax: (202) 616-2051, Phone: (202) 616-4760 DHS OIG agreed with this recommendation. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. A lock The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Share sensitive information only on official, secure websites. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. About Us . Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) Fax: (303) 864-2004, Phone: (215) 717-2980 HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. 230 South Dearborn Suite 3964 To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Fax: (415) 503-1417, Phone: (703) 413-1835 (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. 245 Murray Lane SW 245 Murray Lane SW Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Region 3 The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Chicago, IL 60604 Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. They noted that this Risk Register is undergoing leadership review. DHS OIG agreed with this recommendation. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. DHS OIG agreed with this recommendation. 500 12th St SW . We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. I am submitting this . Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) An official website of the United States government. Check-In Office. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 About Us . Atlanta, GA 30303 field office Share. DHS OIG agreed with this recommendation. or https:// means youve safely connected to the .gov website. DHS OIG agreed with our recommendation. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Fax: (312) 886-0513, Phone: (303) 864-2000 I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Fax: (703) 413-1833, Phone: (404) 331-5928 245 Murray Lane SW To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. Fax: (703) 413-1833, Phone: (703) 413-1855 An official website of the United States government. Select your region below for information on your Regional Office andRegional Director. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Email. Southeastern Region : DHS OIG agreed with this recommendation. Share on . Report West Virginia Recipient Welfare; Report Health Care Crimes; Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Michele Weaver-Dugan, Regional Inspector General for Audit DHS OIG agreed with this recommendation. > About GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) An active investigation continues on Relator's other complaints. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. (LockA locked padlock) (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Main Navigation. > Agencies In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. (816) 268-0519 Fax: (817) 385-2080, Phone: (303) 335-4201 Return to top. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Yes No Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Vacant, Regional Inspector General for Audit In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Official websites use .gov Before sharing sensitive information, make sure youre on a federal government site. Information and guidance about COVID-19 is available at coronavirus.gov. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources.